DIRECT ADMIN SERVER MANAGEMENT
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DIRECT ADMIN SERVER MANAGEMENT
- 80 Support Tickets
- 1 Hour Response Time
- 24x7 Support Available
- Human response to Alerts
- WINDOW Plesk installation configuration
- DNS setup configuration
- SSL Configuration and installation
- Server Security
- Software Installations
- Apache & Nginx optimization
- PHP optimization
- MySQL Optimization
- Backup management
- 80 Support Tickets
- 30 Minutes Response Time
- 24x7 Support Available
- Human response to Alerts
- WINDOW Plesk installation configuration
- DNS setup configuration
- SSL Configuration and installation
- Server Security
- Software Installations
- Apache & Nginx optimization
- PHP optimization
- MySQL Optimization
- Backup management
- Unlimited Support Tickets
- 15 Minutes Response Time
- 24x7 Support Available
- Human response to Alerts
- WINDOW Plesk installation configuration
- DNS setup configuration
- SSL Configuration and installation
- Server Security
- Software Installations
- Apache & Nginx optimization
- PHP optimization
- MySQL Optimization
- Backup management
DIRECT ADMIN SERVER MANAGEMENT
Supported Servers
CentOS 4.x, 5.x, 6.x, 7.x 32/64 bit DIRECT ADMIN
RHEL4,5,6 32/64 bit cPanel
Unlimited Tickets Support
Ticket Support
Unlimited Administration Tickets
Admin Consultation ( RHCE Certified )
Response and Resolution Time
Within 1 Hour Response Time Guarantee for Support Tickets
Within 24 Hour Resolution Time Guarantee for Support Tickets
Services Optimization
Apache Tweaking & Optimizing Performance
MySQL Optimization
Exim Optimization
LiteSpeed Optimization
Server Setup
Host-name, DNS Setup
WHM / cPanel Setup
Services Setup
Core Server Management
Initial Server Setups
Service Upgrades ( PHP, MySQL, Apache )
Server Tweaks
PHP and Apache Compilation with Advanced Modules ( mod_deflate, mod_security etc.)
cPanel/WHM & Add-on Support ( RVSkin, SourceGuardian, Zend/IonCube etc )
CloudFlare Module Installations
CloudFlare Support
LiteSpeed Setup and Configurations
Nginx Reverse Proxy Setups
SSL Certificate Installations
Custom Mail Server Setups
ClamAV Integration with Exim
Custom Bash Script Setups
Updates Applied as Required
Fixing Failed Services
Fantastico & Standard 3rd Party Software Support ( Joomla, WordPress, Moodle etc. )
Basic Security
Server Securing and Hardening
CSF Firewall Installation & Configurations
LFD Alerts on Brute Force Attacks
SMTP Tweaking
PHP Hardening ( SUPHP, SUHOSIN )
Mod_security Setup and Configurations
Root Login Email Alerts
Server Migrations
Backup Restorations, Database Restorations from Secondary Backup Disks etc.
cPanel to cPanel Server Migration ( WHM Transfer/Rsync/SCP ) (Limited Data 50GB)
Additional Charges
Applied for Server Transfers having more than 50GB of Data
3rd Party Software Installation
Fantastico, RVSkin, cPanelPro, cPanelXp, ClamAV, Zend Optimizer, – IonCube, GD, Curl, FreeType, EAccelerator, XCache, ImageMagick, Advance Perl Modules etc
Disaster Recovery & Hack Recovery
If your server is under spam or hacked with external scripts under /tmp, We will investigate and fix the issue.
OS Recovery via KVM Access
Server Log Analysis
Monitoring the Server Logs for Spam Source
Restart Failed Services upon Notifications
Fixing Server Services having Problems